Privacy Policy

Privacy Policy

Effective Date: 1st January 2025

Welcome to Indigo Travel!
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website: www.indigotravel.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Indigo Travel
Website: www.indigotravel.co.uk
Email: info@indigotravel.co.uk

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information – e.g., name, email address, telephone number
  • Travel Details – e.g., nationality, number of travellers
  • Technical Data – e.g., IP address, browser type, device info (via cookies)
  • Communication Data – e.g., messages or inquiries submitted via forms

We do not collect or store payment card details on our website.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your inquiries or bookings
  • To provide travel-related services and support
  • To improve the functionality and user experience of our website
  • To comply with legal obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g. when you submit a form)
  • Contractual necessity (e.g. booking travel services)
  • Our legitimate interests (e.g. responding to inquiries)
  • Legal obligations (e.g. compliance with UK/EU law)

5. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purpose it was collected, or as required by law.

6. Who We Share Your Data With

We may share your data with trusted third-party providers who assist us in delivering our services (e.g., email providers, hosting companies). All such providers are GDPR-compliant and process data only on our instructions.

7. Your Data Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to or restrict processing of your data
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: info@indigotravel.co.uk

8. Cookies

Our website may use cookies or similar tracking technologies to enhance your experience.

  • Essential cookies are used for site functionality
  • Analytics cookies may collect anonymised usage data (only with your consent)

You can manage cookie settings via your browser or through our cookie banner (if enabled).

9. Data Security

We take appropriate technical and organisational measures to secure your data and protect it from unauthorised access, disclosure, or loss.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

Email: info@indigotravel.co.uk
Website: www.indigotravel.co.uk